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Anger Management
Anger is a universal experience. Tigers get angry, bees get angry, and so do humans. You do not have...
3
13
Assertiveness Skills
A Fish Eagle never doubts his ability to catch his prey. Building your self-esteem is the first ste...
1
12
Building Better Teams
Teams are a principal building block of success in nature and in business. These sharks work togethe...
0
10
Business Writing Skills
A butterfly's markings have been intricately designed to perfection, a perfection that we should str...
5
87
Business Writing Skills: Refresher Course
Welcome to the business writing skills refresher course. You recently completed the full business wr...
1
14
Change Management
Managers often have to implement changes and deal with the resistance that comes with change. This ...
1
13
Communication Skills
Penguins communicate by vocalising and performing physical behaviours called displays - this helps t...
0
11
Communication Skills: Refresher Course
Welcome to the communication skills refresher course. You recently completed the full communication ...
1
3
Communication: Flash Course
The animal kingdom depends on communication to survive. Communication is just as important to us and...
0
9
Conflict Resolution: Flash Course
Sometimes in conflict we try to shut the other person down and not hear their point of view. Conflic...
0
11
Conflict: Dealing with Difficult People
These butterflies are getting on delightfully with this crocodile, a scenario we would like with all...
0
13
Conflict: Getting along at Work
Sharks and certain fish live in symbiosis with each other - meaning that although they are very diff...
1
10
Creative Thinking and Innovation
Some people can use the features of two giraffes and create a masterpiece, while others find it a st...
1
3
Critical Thinking
Birds rely on vision to survive - always focused and alert. In today’s society, we are bombarded w...
0
16
Customer Service - Critical Elements
There are two major reasons to deliver customer service: repeat business and happiness. Sales turn p...
1
13
Customer Service Management
The need for leading, promoting, and enhancing a customer focused culture, are essential within ever...
0
1
Debt Collecting
Bad debt is a serious matter for any company. It has been known to ruin otherwise successful concern...
0
14
Demo Course
Welcome to our demo course where you will be given a short preview of how our online courses work. A...
0
18
Emotional Intelligence
This eagle knows who he is and what he's feeling. Simple. Emotional intelligence, also called EQ, is...
2
15
Emotional Intelligence: Flash Course
Animals have a built-in emotional intelligence that allows them to understand themselves and also ha...
0
9
Employee Orientation
Don't let new staff members feel lost like a mouse in a teacup. Welcome the new starts with a thoug...
2
2
Influence and Persuasion
A peacock's tail is striking and majestic - just like a person who has mastered the skill of being i...
5
13
Intermediate Project Management
Most of us are expected to complete assignments that are not a usual part of our job and to get the ...
1
19
Introduction to NLP
Your brain, thoughts, and behaviour are at the core of everything that you do every day, even if you...
0
2
Marketing and Sales
A small marketing budget doesn’t mean you can’t meet your goals and business objectives. As the ...
0
3
Minute-Taking Skills
No matter who you are or what you do, whether at work or in the community, you are involved in meeti...
0
6
Recruitment and Selection
There are many different kinds of animals in the world and we can say the same about people. So how ...
1
17
Report Writing Skills
A beetle's movements and motives are intentional and purposeful, just like our approach to report wr...
0
14
Sales Skills
Broadly defined, today’s top salespeople are in the business of identifying needs and persuading p...
0
11
Stress Management
Don't let an alligator catch you unawares! Explore the harmful long-term effects of stress on your m...
0
11
Supervisory Skills
A horse leads with grace and poise. Be as graceful with your team by learning to overcome many of th...
2
25
Telephone Etiquette
One of the most common ways our customers interface with employees is through the telephone. Make su...
4
35
Telephone Etiquette: Refresher Course
Welcome to the telephone etiquette refresher course. You recently completed the full telephone etiqu...
1
5
Time Management
Do you want to feel as carefree as this bear looks? This workshop helps you organise and prioritise...
2
16
Workplace Ethics: Flash Course
Workplace ethics form the basis of our work environment. Meerkats need to have ethics to protect the...
0
9
Workplace Etiquette: Flash Course
A pride of lions respects each other, learns from each other and works together. They can be an exam...
0
10
Workplace Readiness Training
Learn skills to help you stand out from others in the workplace, just like this dove displays its un...
0
51
About us
Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.
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Our mission
'Empowering others to help themselves through training, education & motivation.'