Conflict: Getting along at Work

Conflict: Getting along at Work

Sharks and certain fish live in symbiosis with each other - meaning that although they are very different with the potential for conflict, they have d

...more

Course contents

textmedia How does this Online Course Work? Not Viewed
textmedia Course Overview & Learning Objectives Not Viewed
textmedia Defining Conflict Not Viewed
textmedia Assumptions Not Viewed
textmedia Negatives and Positives of Conflict Not Viewed
quiz S0201 - Test your Knowledge Not Viewed
textmedia Types of Conflict Not Viewed
quiz S0301 - Test your Knowledge Not Viewed
textmedia Open Conflict vs. Hidden Conflict Not Viewed
quiz S0401 - Test your Knowledge Not Viewed
textmedia Spontaneous and Reflective Behaviour Not Viewed
quiz S0501 - Test your Knowledge Not Viewed
textmedia The Johari Window Not Viewed
textmedia Case Study - Miranda's Nightmare Not Viewed
quiz S0601 - Test your Knowledge Not Viewed
textmedia The Five Stages of Conflict Not Viewed
textmedia Another Version of the Conflict Process Not Viewed
quiz S0701 - Test your Knowledge Not Viewed
textmedia Conflict Outcomes Not Viewed
textmedia Strategies for Dealing with Conflict Not Viewed
quiz S0702 - Test your Knowledge Not Viewed
textmedia Creating the Win/Win Not Viewed
textmedia The Conflict Grid Not Viewed
textmedia The Role of Communication in Conflict Resolution Not Viewed
textmedia Other Barriers Not Viewed
quiz The Role of Communication in Conflict Resolution Test Not Viewed
textmedia Active Listening Skills Not Viewed
quiz Active Listening Skills Test Not Viewed
textmedia Paraphrasing Skills Not Viewed
textmedia Powerful Questions Not Viewed
quiz Powerful Questions Test Not Viewed
textmedia Probing Techniques Not Viewed
quiz Probing Techniques Test Not Viewed
textmedia Body Language Not Viewed
quiz Body Language Test Not Viewed
textmedia Conflict and Its Resolution Not Viewed
textmedia Conflict Resolution Process Not Viewed
textmedia A Strategy for Conflict Resolution Not Viewed
textmedia Helping Others Through Conflict Not Viewed
quiz Helping Others Through Conflict Test Not Viewed
textmedia Conflict Resolution with Facilitation Not Viewed
textmedia Setting Norms Not Viewed
textmedia Coaching Through Conflict Not Viewed
quiz Post Test Not Viewed

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

more...

Our mission

'Empowering others to help themselves through training, education & motivation.'