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Anger Management

Anger is a universal experience. Tigers get angry, bees get angry, and so do humans. You do not have...
 R  499

Assertiveness Skills

A Fish Eagle never doubts his ability to catch his prey. Building your self-esteem is the first ste...
 R  499

Building Better Teams

Teams are a principal building block of success in nature and in business. These sharks work togethe...
 R  499

Business Writing Skills

A butterfly's markings have been intricately designed to perfection, a perfection that we should str...
 R  699

Change Management

Managers often have to implement changes and deal with the resistance that comes with change. This ...
 R  499

Communication Skills

Penguins communicate by vocalising and performing physical behaviours called displays - this helps t...
 R  499

Conflict: Dealing with Difficult People

These butterflies are getting on delightfully with this crocodile, a scenario we would like with all...
 R  499

Conflict: Getting along at Work

Sharks and certain fish live in symbiosis with each other - meaning that although they are very diff...
 R  499

Creative Thinking and Innovation

Some people can use the features of two giraffes and create a masterpiece, while others find it a st...
 R  499

Critical Thinking

Birds rely on vision to survive - always focused and alert. In today’s society, we are bombarded w...
 R  499

Customer Service - Critical Elements

There are two major reasons to deliver customer service: repeat business and happiness. Sales turn p...
 R  499

Customer Service Management

The need for leading, promoting, and enhancing a customer focused culture, are essential within ever...
 R  499

Debt Collecting

Bad debt is a serious matter for any company. It has been known to ruin otherwise successful concern...
 R  499

Demo Course

Welcome to our demo course where you will be given a short preview of how our online courses work. A...

Emotional Intelligence

This eagle knows who he is and what he's feeling. Simple. Emotional intelligence, also called EQ, is...
 R  499

Employee Orientation

Don't let new staff members feel lost like a mouse in a teacup. Welcome the new starts with a thoug...
 R  499

Flash Course: Communication

The animal kingdom depends on communication to survive. Communication is just as important to us and...
 R  199

Flash Course: Conflict Resolution

Sometimes in conflict we try to shut the other person down and not hear their point of view. Conflic...
 R  199

Flash Course: Emotional Intelligence

Animals have a built-in emotional intelligence that allows them to understand themselves and also ha...
 R  199

Flash Course: Workplace Ethics

Workplace ethics form the basis of our work environment. Meerkats need to have ethics to protect the...
 R  199

Flash Course: Workplace Etiquette

A pride of lions respects each other, learns from each other and works together. They can be an exam...
 R  199

Influence and Persuasion

A peacock's tail is striking and majestic - just like a person who has mastered the skill of being i...
 R  499

Intermediate Project Management

Most of us are expected to complete assignments that are not a usual part of our job and to get the ...
 R  499

Introduction to NLP

Your brain, thoughts, and behaviour are at the core of everything that you do every day, even if you...
 R  499

Marketing and Sales

A small marketing budget doesn’t mean you can’t meet your goals and business objectives. As the ...
 R  499

Minute-Taking Skills

No matter who you are or what you do, whether at work or in the community, you are involved in meeti...
 R  499

Recruitment and Selection

There are many different kinds of animals in the world and we can say the same about people. So how ...
 R  699

Report Writing Skills

A beetle's movements and motives are intentional and purposeful, just like our approach to report wr...
 R  499

Sales Skills

Broadly defined, today’s top salespeople are in the business of identifying needs and persuading p...
 R  499

Stress Management

Don't let an alligator catch you unawares! Explore the harmful long-term effects of stress on your m...
 R  499

Supervisory Skills

A horse leads with grace and poise. Be as graceful with your team by learning to overcome many of th...
 R  499

Telephone Etiquette

One of the most common ways our customers interface with employees is through the telephone. Make su...
 R  499

Time Management

Do you want to feel as carefree as this bear looks? This workshop helps you organise and prioritise...
 R  499

Workplace Readiness Training

Learn skills to help you stand out from others in the workplace, just like this dove displays its un...
 R  499

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

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Our mission

'Empowering others to help themselves through training, education & motivation.'