Managers often have to implement changes and deal with the resistance that comes with change. This workshop will help you understand the dynamics o
...moreCourse contents
How does this Online Course Work?
Course Overview & Learning Objectives
Reflection
S02 Introduction
What is Change?
More About Change
CM0102 - Test your Knowledge
S03 Introduction
The Change Cycle
The Three Phases
Insights
CM0301 - Test your Knowledge
S04 Introduction
The Human Reaction to Change
CM0401 - Test your Knowledge
S05 Introduction
The Pace of Change
CM0501 - Test your Knowledge
Case Study: Getting More from the Last Hour
CM0502 - Test your Knowledge
S06 Introduction
The Four Room Apartment
Think Tank
S07 Introduction
Understanding Resistance
Making Change Stick
CM0701 - Test your Knowledge
S08 Introduction
Adapting to Change
CM0801 - Test your Knowledge
S09 Introduction
Managing Anger
Dealing with the Anger of Others
CM0901 - Test your Knowledge
S10 Introduction
Stress Management Techniques
Adjusting Your Attitude
CM1001 - Test your Knowledge
Quotes and Recommended Reading List
Final Test - Change Management
Course Information
Creator
Palomino Training Solutions
Type
Paid
Published Date
25-01-2018 11:34:57
Certificate Term
Pass All Lessons
Taught By
Palomino Training Solutions
About us
Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.
Site links
Our mission
'Empowering others to help themselves through training, education & motivation.'