Supervisory Skills

Supervisory Skills

A horse leads with grace and poise. Be as graceful with your team by learning to overcome many of the managerial problems that may be encountered in t

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Course contents


textmedia How does this Online Course Work?
textmedia Course Overview & Learning Objectives
quiz SK0101 - Test your Knowledge
textmedia SK02 - Introduction
textmedia Making the Transition
textmedia Questions Supervisors Have
quiz SK0201 - Test your Knowledge
textmedia SK03 - Introduction
textmedia Responsibilities of a Supervisor
quiz SK0301 - Test your Knowledge
textmedia SK04 - Introduction
textmedia Building the Right Environment
quiz SK0401 - Test your Knowledge
textmedia Motivation from Within
textmedia Committing to Lifelong Learning
quiz SK0402 - Test your Knowledge
textmedia SK05 - Introduction
textmedia Know Where you are Going
textmedia Setting Goals with SPIRIT
quiz SK0501 - Test your Knowledge
textmedia SK06 - Introduction
textmedia How Can Planning Help Me?
textmedia Getting Things in Order
quiz SK0601 - Test your Knowledge
textmedia Mastering E-mail
textmedia Time Management Tips
quiz SK0602 - Test your Knowledge
textmedia The Parts of a Good Plan
textmedia The Next Steps
quiz SK0603 - Test your Knowledge
textmedia SK07 - Introduction
textmedia About Active Listening
textmedia Tips for Becoming a Better Listener
quiz SK0701 - Test your Knowledge
textmedia SK08 - Introduction
textmedia Questioning Skills
quiz SK0801 - Test your Knowledge
textmedia Probing Techniques
textmedia Message Influencers
quiz SK0802 - Test your Knowledge
textmedia Sk09 - Introduction
textmedia Six Characteristics of Effective Feedback
textmedia Receiving Feedback
quiz SK0901 - Test your Knowledge
textmedia SK10 - Introduction
textmedia Giving Instructions
quiz SK1001 - Test your Knowledge
textmedia SK11 - Introduction
textmedia Defining the Terms
quiz SK1101 - Test your Knowledge
textmedia SK12 - Introduction
textmedia The Conflict Resolution Process
textmedia Breaking Down the Process
quiz SK1201 - Test your Knowledge
textmedia SK13 - Introduction
textmedia Steps for a Difficult Conversation
textmedia Managing Situations
quiz SK1301 - Test your Knowledge
textmedia SK14 - Introduction
textmedia Understanding Relationships
textmedia Establishing Credibility
quiz Final Test - Supervisory Skills

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

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Our mission

'Empowering others to help themselves through training, education & motivation.'