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Anger Management

Anger is a universal experience. Tigers get angry, bees get angry, and so do humans. You do not have...
 R  299

Assertiveness Skills

A Fish Eagle never doubts his ability to catch his prey. Building your self-esteem is the first ste...
 R  299

Building Better Teams

Teams are a principal building block of success in nature and in business. These sharks work togethe...
 R  299

Business Writing Skills

A butterfly's markings have been intricately designed to perfection, a perfection that we should str...
 R  299

Communication Skills

Penguins communicate by vocalising and performing physical behaviours called displays - this helps t...
 R  299

Conflict: Dealing with Difficult People

These butterflies are getting on delightfully with this crocodile, a scenario we would like with all...
 R  299

Conflict: Getting along at Work

Sharks and certain fish live in symbiosis with each other - meaning that although they are very diff...
 R  299

Creative Thinking and Innovation

Some people can use the features of two giraffes and create a masterpiece, while others find it a st...
 R  299

Customer Service - Critical Elements

There are two major reasons to deliver customer service: repeat business and happiness. Sales turn p...
 R  299

Emotional Intelligence

This eagle knows who he is and what he's feeling. Simple. Emotional intelligence, also called EQ, is...
 R  299

Minute-Taking Skills

No matter who you are or what you do, whether at work or in the community, you are involved in meeti...
 R  299

Report Writing Skills

A beetle's movements and motives are intentional and purposeful, just like our approach to report wr...
 R  299

Stress Management

Don't let an alligator catch you unawares! Explore the harmful long-term effects of stress on your m...
 R  299

Telephone Etiquette

One of the most common ways our customers interface with employees is through the telephone. Make su...
 R  299

Time Management

Do you want to feel as carefree as this bear looks? This workshop helps you organise and prioritise...
 R  299

Workplace Readiness Training

Learn skills to help you stand out from others in the workplace, just like this dove displays its un...
 R  299

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

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Our mission

'Empowering others to help themselves through training, education & motivation.'