Communication Skills

Communication Skills

Penguins communicate by vocalising and performing physical behaviours called displays - this helps them in their every day survival. Effective commun

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Course contents

textmedia How does this Online Course Work? Not Viewed
textmedia Course Overview & Learning Objectives Not Viewed
textmedia S02 Introduction Not Viewed
textmedia Creating Positive Relationships Not Viewed
document S02 Self-Assessment Not Viewed
quiz COM0201 - Test your Knowledge Not Viewed
textmedia S03 Introduction Not Viewed
document S03 Self-Assessment Not Viewed
textmedia Developing Confidence Not Viewed
quiz COM0301 - Test your Knowledge Not Viewed
textmedia S04 Introduction Not Viewed
textmedia Defining a Skilled Communicator Not Viewed
textmedia S05 Introduction Not Viewed
textmedia Case Study Not Viewed
textmedia Common Barriers Not Viewed
textmedia Being Mindful Not Viewed
quiz COM0501 - Test your Knowledge Not Viewed
textmedia S06 Introduction Not Viewed
textmedia Asking Questions Not Viewed
textmedia Probing Not Viewed
quiz COM0601 - Test your Knowledge Not Viewed
textmedia S07 Introduction Not Viewed
textmedia Can You Hear Me? Not Viewed
textmedia How Do You Rate Your Listening Ability? Not Viewed
textmedia Active Listening Skills Not Viewed
textmedia Tips for Becoming a Better Listener Not Viewed
textmedia What is Said and What is Heard Not Viewed
textmedia Communication Situations Not Viewed
quiz COM0701 - Test your Knowledge Not Viewed
textmedia S08 Introduction Not Viewed
textmedia What Do Our Bodies Say? Not Viewed
textmedia The Signals People Send Not Viewed
quiz COM0801 - Test your Knowledge Not Viewed
textmedia S09 Introduction Not Viewed
textmedia Dichotomies in Theory Not Viewed
quiz COM0901 - Test your Knowledge Not Viewed
textmedia S10 Introduction Not Viewed
textmedia Seven Things People Determine from Your Appearance Not Viewed
textmedia Self-Evaluation Not Viewed
textmedia S11 Introduction Not Viewed
textmedia Frame of Reference Not Viewed
quiz COM1101 - Test your Knowledge Not Viewed
textmedia S12 Introduction Not Viewed
textmedia Prepare, Prepare, Prepare Not Viewed
quiz COM1201 - Test your Knowledge Not Viewed
quiz COM1202 - Test your Knowledge Not Viewed
textmedia Delivering Your Message Not Viewed
quiz COM1203 - Test your Knowledge Not Viewed
textmedia S13 Introduction Not Viewed
textmedia Self-Attitude Not Viewed
textmedia Persuasion Not Viewed
textmedia Case Study: A Negative Image Not Viewed
quiz COM1301 - Test your Knowledge Not Viewed
textmedia The Assertive Formula Not Viewed
textmedia Expressing Your No Not Viewed
quiz COM1302 - Test your Knowledge Not Viewed
quiz Final Test - Communication Skills Not Viewed

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

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Our mission

'Empowering others to help themselves through training, education & motivation.'