Sometimes in conflict we try to shut the other person down and not hear their point of view. Conflict Resolution is all about understanding other peop
...moreCourse contents
How does this Online Flash Course Work?
Course Overview
What is Conflict?
Facts About Conflict
Determining your Involvement
01 - Test your Knowledge
Guidelines for Assertive Anger
02 - Test your Knowledge
The Conflict Resolution Process
03 - Test your Knowledge
Course Information
Creator
Palomino Training Solutions
Type
Paid
Published Date
25-01-2018 13:07:10
Certificate Term
Pass All Lessons
Taught By
Palomino Training Solutions
About us
Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.
Site links
Our mission
'Empowering others to help themselves through training, education & motivation.'