Flash Course: Conflict Resolution

Flash Course: Conflict Resolution

Sometimes in conflict we try to shut the other person down and not hear their point of view. Conflict Resolution is all about understanding other peop

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Course contents

textmedia How does this Online Flash Course Work? Not Viewed
textmedia Course Overview Not Viewed
textmedia What is Conflict? Not Viewed
textmedia Facts About Conflict Not Viewed
textmedia Determining your Involvement Not Viewed
quiz 01 - Test your Knowledge Not Viewed
textmedia Guidelines for Assertive Anger Not Viewed
quiz 02 - Test your Knowledge Not Viewed
video The Conflict Resolution Process Not Viewed
quiz 03 - Test your Knowledge Not Viewed

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

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Our mission

'Empowering others to help themselves through training, education & motivation.'