Flash Course: Conflict Resolution

Flash Course: Conflict Resolution

Sometimes in conflict we try to shut the other person down and not hear their point of view. Conflict Resolution is all about understanding other peop

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Course contents


textmedia How does this Online Flash Course Work? COM_TJLMS_LESSON_STATUS_
textmedia Course Overview COM_TJLMS_LESSON_STATUS_
textmedia What is Conflict? COM_TJLMS_LESSON_STATUS_
textmedia Facts About Conflict COM_TJLMS_LESSON_STATUS_
textmedia Determining your Involvement COM_TJLMS_LESSON_STATUS_
quiz 01 - Test your Knowledge COM_TJLMS_LESSON_STATUS_
textmedia Guidelines for Assertive Anger COM_TJLMS_LESSON_STATUS_
quiz 02 - Test your Knowledge COM_TJLMS_LESSON_STATUS_
video The Conflict Resolution Process COM_TJLMS_LESSON_STATUS_
quiz 03 - Test your Knowledge COM_TJLMS_LESSON_STATUS_

About us

Palomino Training Solutions was established in June 2006 with the view of improving customer service and frontline staff in South Africa.

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Our mission

'Empowering others to help themselves through training, education & motivation.'